‘General Data Protection Regulations

Privacy policy

Peter Clarke & Co New Homes LLP are committed to protecting and respecting your privacy.  We use the personal information you share with us to tailor our service to your requirements and to provide the best possible user experience when dealing with our staff or when using our company website, www.peterclarke.co.uk.  

The following Privacy Notice explains how we intend to make use of your personal data.

Our partnership is called Peter Clarke & Co New Homes LLP. Our Data Protection Officer is Sarah Jayne Hart, sj@peterclarke.co.uk or 01926 429400’

  • To fulfil contractual obligations, we have toward them (where appropriate);
  • To protect our legitimate interests and the legitimate interests of clients (landlords or property sellers);
  • To allow our clients to fulfil their own contractual obligations to you (e.g. by carrying out repairs and property maintenance);
  • To fulfil our obligations under the law.

Where we have obtained proper consent to do so we will also use your contact data:

  • To allow us to market our services;
  • To allow us to market relevant services by other third parties.

We may also anonymise data and then use it for statistical analysis of the property market.

Specific Data Uses

We will securely pass identity and financial data we collect about property sellers, and prospective property purchasers, and landlords to Creditsafe UK to fulfil our legal obligation to carry out money laundering and financial criminal checks. We may also make reports to government agencies where we have a reasonable suspicion of money laundering or terrorist or criminal financing.

We will pass property details to third party contractors to take photographs for marketing purposes and place details of properties on our own and other websites and in the press to market them for sale or letting.

We will use Microsoft Exchange to process email communications and store data on our secure server. Our IT services are provided by Focus IT, we have a contract with them to protect data privacy. Our business is run using management software provided by Jupix. They may have occasional access to data for maintenance and trouble-shooting purposes and process data using a cloud-based system within the EU. We have a contract with them to protect data privacy.

We will pass identity and financial information to legal advisors and debt collectors to protect our and our client’s legitimate interests by assisting in the collection of debts owed to ourselves or our clients or to take legal advice about claims that may be advanced against us or our clients.

Where we have been given your consent to use your data for marketing purposes we will only do so to the extent that your consent was given and only to the organisations or categories of organisations we identified when seeking that consent.

Cookies

On 26 May 2011, the rules about cookies on websites changed. This site uses cookies. Some of the cookies we use are essential for parts of the site to operate and have already been set. We also use Google Analytics, which uses cookies. You may delete and block all cookies from this site, but parts of the site will not work.

Site monitoring

When you use the site we anonymously record the details of the pages you look at. This data is not personally identifiable, i.e. we can’t tell which pages you or any other person are looking at or have looked at. We use this data to monitor site traffic and analyse paths customers take through our site which enables us to improve the service we provide. This information is only used by ourselves and is not passed to any other party.

We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes to this Policy will be shown here, and we recommend that you check this Policy again from time to time.

Security

We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains your responsibility:

  •  to protect against unauthorised access to your log in details;
  • to close your registration and favourites screen when you are not using it.

Links to third party sites

Our site contains links to other sites. Peter Clarke & Co LLP is not responsible for the privacy practices, or the content, of those websites.

Your Rights

Where we have asked your consent for the use of your data you may withdraw it at any time. We may only then process your data if we can establish a need to do so.

You have the right to ask us to delete or stop processing your data. We may only then continue to do so if we can establish a need to do so.

If you are unhappy with how we have handled your data, you may complain to us at any time [by contacting the Data Protection Officer named above]. You also have the right to complain to the Information Commission whose details can be found (along with more information on your rights) at (https://ico.org.uk).

Registered office 53 Henley Street Stratford Upon Avon CV37 6PT. Tel 01789 415444 Peter Clarke is a trading name of Peter Clarke & Co LLP, a Limited Liability Partnership. Registered in England. Partnership No OC362978. VAT No 551554742. Regulated by the RICS. Cookie Policy | Website Designed & Developed by Bright White Space - Stratford Web Design.